- What
if I know NOTHING about the internet?
If you are reading this you know
all you need to - we take care of everything else.
- We
are not located in Pittsburgh. Can we still use your services?
Yes. We are already dealing with
customers all over the USA and the world.
- What
do you need from us to produce our web site?
We will talk with you about your
business and internet objectives. Then we will need photos, drawings,
your logo, brochures (if you have them), and any other information
that you want included. Your letterhead and calling cards are
also useful to help us develop the site in your style.
- When
and how can we see our site?
You can monitor the progress at
a hidden site accessible to you. The final site will not be uploaded
until you approve it.
- How
does hosting work?
We sub-contract the hosting to an
outside service and bill you for it. We can also work with a
hosting service of your choice.
- How
do we get an estimate?
The cost of a web site depends on
the number of pages, frames, images, links, tables and special
elements (e.g. animations, sounds, forms, e-commerce, etc.).
Once we know what you want to accomplish we can give you an exact
price quotation and list all the elements included.
- Are
there any hidden costs?
No. Every possible expense is included.
You will not receive any bills from anyone else if you choose
to bill through us.
- How
do I access the e-mail sent to my domain?
We will install the e-mail system
on your mail server and help you set up your e-mail program so
that you can receive and send e-mail using your own address.
- How
do you get a domain name?
We check to see if the name you
want is still available and get it for you. If your choice is
not available we will suggest alternatives. By the way, you can
have several names and "point" them all to one web
site.
- Who
owns the domain name?
You are the legal owner of your
domain name - as long as you pay the name registration fee (currently
$15.00/year).
- What
are your payment terms?
We require 50% payment at the initiation
of the project; the balance on completion.
- Does
owning a site give me access to the internet?
No. Owning a site is not a connection
to the internet. You still need an access provider that lets
your computer into the internet
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